Bat 22 Privacy Policy

Bat 22 (referred to herein as "we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy is a legally binding document that outlines our commitment to collecting, using, and protecting the information of users in Bangladesh.

Bat 22 is an online betting and gaming platform serving users in Bangladesh. When you visit our website, register an account, or use any of our services, we collect certain information. This policy explains in detail how that information is managed.

This Privacy Policy applies to all Bat 22 services, websites, mobile applications, and other digital platforms. By using any of our services, you acknowledge that you have read and agreed to the terms of this Privacy Policy.

We may update this policy from time to time. For significant changes, you will be notified by email or through a platform notification. We encourage you to check this page regularly to stay up to date.

Bat 22 only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We do not collect data beyond what is needed.

Bat 22 uses your information only for specific, legitimate purposes. We do not use your data for anything beyond the following:

• Account Management: Your information is used to manage the registration process, verify login credentials, and keep your account secure.
• Payment Processing: Financial information is used to process deposits and withdrawals smoothly.
• KYC & Legal Compliance: Your information is used for age verification, identity confirmation, and anti-money laundering purposes.
• Customer Support: Your information is needed to address your questions, complaints, and support requests.
• Promotions & Offers: To inform you of relevant bonuses and offers, with your consent.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Service Improvement: To analyze your usage patterns and improve the platform.
• Legal Obligations: To fulfill regulatory requirements and meet legal obligations.

We never sell your data to third parties for marketing purposes. If you no longer wish to receive promotional emails or SMS from us, you can unsubscribe at any time.

Bat 22 does not sell or rent your personal information. However, limited data may be shared with trusted partners in specific circumstances:

• Payment Processors: Necessary information is shared with authorized payment gateways — including bKash, Nagad, and Rocket — to process financial transactions.
• Identity Verification Services: Information may be shared with regulated verification providers as part of the KYC process.
• Law Enforcement: We are required to disclose information when presented with a valid legal order or official request from authorities.
• Technology Service Providers: Data is shared in encrypted form with cloud hosting, security, and analytics service providers.

Bat 22 uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies:

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.

Bat 22 follows the highest industry standards to protect your data. Our security measures include:

• 256-Bit SSL Encryption: All data transmissions are encrypted to a standard equivalent to that used in the banking industry.
• Two-Factor Authentication (2FA): Optional two-factor authentication is available to add an extra layer of security to your account.
• Firewall Protection: Advanced firewall systems block unauthorized access.
• Regular Security Audits: Third-party experts conduct regular independent audits of our systems.
• Data Backup: Your data is backed up regularly to prevent any loss.
• Access Control: Only authorised personnel can access data on a need-to-know basis.

However, no online platform can guarantee 100% internet security. If you believe your account has been compromised, contact us immediately at support@bat22.ws and change your password.

As a bat 22 user, you have the following rights regarding your personal data:

Bat 22 retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: Retained for a minimum of 5 years while the account is active and after it is closed.
• Financial Transactions: Retained for a minimum of 7 years in compliance with anti-money laundering laws.
• KYC Documents: Retained in accordance with regulatory requirements even after account closure.
• Communication History: Customer support records are retained for up to 3 years.
• Log Files & Technical Data: Generally retained for up to 1 year for security purposes.

After the designated retention period, data is securely deleted or anonymized. Retention periods may be extended where legally required.

Bat 22 strictly prohibits anyone under the age of 18 from using the platform. Our Privacy Policy includes particularly strict measures to protect the data of children and minors.

• Age verification is mandatory at registration. Providing a false date of birth will result in account termination.
• We do not knowingly collect personal information from children.
• If we become aware that a minor is using our platform, the account will be immediately closed and all associated data will be deleted.
• If a parent or guardian suspects their child is using our platform, please contact us at support@bat22.ws.

Bat 22 reserves the right to update this Privacy Policy to reflect changes in technology, law, or business operations. When changes are made, we will notify you through the following methods:

• Email Notification: For significant changes, a notification will be sent to your registered email address.
• Platform Notifications: You will be notified of any changes after logging in.
• Website Notice: The date and details of any changes will be published on the main page.

Updated policies take effect from the date of publication. Continued use of the platform after a new policy is published constitutes your acceptance of the changes. If you do not agree with the updated policy, you may close your account.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team. We're always here to help.

When submitting a complaint, please include your registered email, account ID, and a detailed description of the issue — this helps us resolve it faster. bat 22 takes every complaint seriously and is committed to delivering a fair resolution.